The Transplant Outreach Coordinator serves as a liaison and resource to all potential referral sources to the Hume-Lee Transplant Center of the VCUHS with the intent of increasing patient referrals for solid organ transplant evaluation. The Transplant Outreach Coordinator implements marketing strategies that increase referral base and promote the Hume-Lee Transplant brand and initiates relationships and conducts outreach and educational activities and customer service to physicians and their staff. The coordinator acts as a clinical liaison between the referring providers and referred patients and works to increase the referral pool of patients. The outreach coordinator works independently while collaborating with other members of the transplant and marketing teams.
Essential Job Statements
Serve as a single point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services offered at VCU Health and in the community.
Raise awareness at community health fairs, local church events and medical conferences. Contribute to a strategy for increasing living liver donation by educating outside center staff.
Coordinate outreach efforts to establish and maintain positive working relationships with key gastroenterologists, hepatologists, and primary care providers.
Develop a patient support group, education programs and tools
Publicize transplant research opportunities offered at VCU Health, not offered at other transplant centers
Promote adoption of EPIC Carelink for community providers to streamline referral process.
Manage education of dialysis center personnel to appropriately collect and send monthly blood samples for listed patients.
Patient Population
Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit.
Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Employment Qualifications
Required Education:
BS in Nursing
Preferred Education:
Licensure/Certification Required:
Current RN licensure in Virginia or eligible or compact state
Licensure/Certification Preferred:
Minimum Qualifications
Years and Type of Required Experience
Min 3 years’ experience as an RN, preferably with GI/ Hepatology or liver transplant experience
Other Knowledge, Skills and Abilities Required:
Cultural Responsiveness
Other Knowledge, Skills and Abilities Preferred:
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
May have periods of constant interruptions.
Prolonged periods of working alone.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.)
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination)
Hazards:
Mental/Sensory – Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Able to Handle Multiple Priorities, Able to Adapt to Frequent Change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
