8 West is a fast-paced, energetic, 27-bed adult progressive care unit. Our patients are medical, surgical, and are monitored on telemetry. We are a Hospitalist based unit and work closely with our providers.
The Operations Manager has rotating 24-hour accountability and responsibility for a direct care nursing unit/area providing a link between daily operations and achievement of organizational goals. The Operations Manager is responsible for creating safe, healthy environments that support the work of the health care team and contribute to patient and employee engagement.
Provides day-to-day leadership for successful implementation and execution of goals, action plans, and objectives for the department. Responsibilities include daily throughput of unit, patient experience rounding, employee rounding for engagement, quality monitoring of unit, planning of budget and managing expenses.
Communicates, organizes, prioritizes, leads, facilitates, coaches and problem solves with reporting staff to ensure that goals and objectives are met. (Quality, Patient Experience, Employee Engagement, Staff Retention and Throughput)
Works with other department leaders to carry out new health care services and performance improvement initiatives. Positively and appropriately represents Carilion Clinic at public and professional meetings.
May provide direct patient care or assist employees in overall care of patients.
Works closely with staff, peers and service line management to carry out day to day operations in alignment with strategic goals and initatives. Communicates directly with physicians, clinical leaders, senior managers, other departmental personnel, patients and their families. Provides supervision and direction to department staff. Must be versatile and flexible in leadership/management skills and work schedule. Responsible for compliance with applicable licensure and accrediting standards. Travel may be required.
A regional leader based in Roanoke, Virginia, we have been honored with the Beacon Award, recognized for renowned nursing research, and nationally ranked in U.S. News & World Report. Realize the advantages of advancing your career with an organization where you can expect supportive leadership, shared decision-making, state-of-the-art technological resources, inter-professional teamwork, and innovative learning.