Patient Access Registrar - PRN

St. Joseph Regional Medical Center • Lewiston, Idaho • 1w ago

Description

Job Summary

Assists in coordinating the activities between scheduling, insurance verification and pre-certification
Collaborates with a variety of personnel and departments to ensure smooth clinic operations

Primary Duties

Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival
Stays current with insurance requirements
Responds to customer’s inquiries in a timely and professional manner
Assists with departmental coverage as needed
Manages daily appointment schedules which may include reminder calls and calling all referrals
Collects co-pays and perform co-pay reconciliation
Responsible for scanning and accurately placing documents, results, into the patient electronic medical record
Responsible for reviewing the patient electronic medical record in advance of patient appointment to assure that all required documents are in place.
Establishes priorities and accomplishes task in a timely manner
Performs other duties as assigned

Qualifications

EDUCATION & EXPERIENCE

Required:

One year customer service experience.
Experience using Microsoft Office applications, including Word, Excel and Outlook.

Preferred:

WORKING CONDITIONS

Must possess appropriate knowledge/skill to work in environment where there is potential for contact with communicable diseases, odors, fumes and other biohazards
Possess ability to communicate verbally and in writing; hearing adequate to respond appropriately to phone, equipment, alarms, etc.

GENERAL POSITION INFORMATION

The position is essential for the functioning of the St Joseph Medical Group
The work load is generated by the number of patients the providers encounter each day
Requires ability to make decisions and judgments based on knowledge and experience